Refund & Cancellation Policy

Last updated: March 11, 2026

The short version

Cancel anytime from your billing settings. You keep full access through the end of your paid month. We don't prorate, and we don't cut you off early. No hoops, no phone calls, no guilt trips.

Free Trial

Every GenSermon account starts with a free trial — 3 fully processed sermons, no credit card required. If the tool isn't right for your church, you can walk away without ever being charged.

Monthly Subscriptions

You can cancel your monthly subscription at any time from Settings → Billing. When you cancel:

  • Your access continues through the end of your current billing cycle
  • You won't be charged again
  • No partial refunds are issued for the remaining days in your billing period

Add-On Purchases

One-time add-on purchases (such as extra sermon credits) are non-refundable once purchased, as they are consumed immediately upon use.

How to Cancel

Cancellation is self-service — no phone calls or emails required:

  1. Go to Settings → Billing
  2. Click Manage Billing
  3. Select Cancel Subscription

Your cancellation takes effect at the end of your current billing period. You can re-subscribe at any time.

Exceptional Circumstances

We understand that ministry life can be unpredictable. If your church is facing an extraordinary situation — a natural disaster, a sudden leadership transition, or similar hardship — please reach out to us. We'll work with you on a case-by-case basis.

Questions?

If you have any questions about billing, cancellations, or this policy, email us at support@gensermon.com. We're happy to help.